// Straight Answers

FAQ

// Product

The Beard Questions

Anything we haven't covered, ask us direct — a real person answers.

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How long does a bottle last?

Used daily at three to five drops, a 30ml bottle runs about two months.

Oil or balm — which do I need?

Oil feeds the skin beneath and stops the itch. Balm seals moisture and holds shape. Run both, oil first.

Are the ingredients natural?

Entirely. Cold-pressed carrier oils, beeswax, shea and essential oils. No silicones, no parabens, no synthetic fragrance.

Will it stain my pillow or shirt?

Not at the recommended dose. If you're seeing transfer, you're using too much — drop to three drops.

// Orders & Shipping

The Logistics

Where it is, when it lands, and what happens if it doesn't suit.

Where do you ship?

New Zealand-wide with free shipping over $79. Australia and international at checkout rates.

How fast is dispatch?

Orders placed before 2pm on a working day go out the same day. Small batch means occasional waits — we'll tell you if so.

What if it doesn't suit me?

Tell us within 30 days and we'll make it right. No forms, no interrogation.

Can I pay in instalments?

Afterpay and Laybuy are both available at checkout.